Last updated: June 2026
1. About This Policy
Business Formation Australia (ABN 66 289 309 387) ("we", "us", "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, hold, use and disclose your personal information.
2. What Information We Collect
We collect personal information necessary to provide our business registration services, including:
- Your full name and contact details (email address, phone number)
- Australian Business Number (ABN)
- Residential or business address
- Date of birth (where required for ASIC lodgement)
- Payment information (processed securely via third-party payment providers, we do not store card details)
- Information you provide in enquiries or correspondence
3. How We Collect Information
We collect information directly from you when you:
- Complete a registration or enquiry form on our website
- Email or contact us directly
- Use our business name availability search tool
4. How We Use Your Information
We use your personal information to:
- Lodge business name and company registrations with ASIC on your behalf
- Communicate with you about your application and its status
- Send renewal reminders for your registered business name
- Respond to your enquiries
- Comply with our legal obligations
We do not use your personal information for unsolicited marketing without your consent.
5. Disclosure of Your Information
We may disclose your personal information to:
- ASIC: as required to lodge your registration application
- Payment processors: to process your payment securely
- Service providers: who assist us in operating our business (e.g. email platforms), under confidentiality obligations
- Geoapify: when you use the address search on our forms, the address text you type is sent to Geoapify to return address suggestions. Address search powered by Geoapify.
We will not sell, rent or trade your personal information to third parties.
6. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. Our website uses HTTPS encryption. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.
7. Retention of Information
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations (generally 7 years for financial records). You may request deletion of your information subject to these obligations.
8. Accessing and Correcting Your Information
You have the right to access and request correction of personal information we hold about you. To make a request, contact us at support@businessformationaustralia.com.au. We will respond within 30 days.
9. Complaints
If you have a complaint about how we have handled your personal information, please contact us in writing at support@businessformationaustralia.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
10. Changes to This Policy
We may update this policy from time to time. The current version will always be available on this page with the date of last update noted above.
11. Contact Us
For any privacy-related enquiries:
Business Formation Australia
ABN 66 289 309 387
Email: support@businessformationaustralia.com.au